While the Bank is taking utmost care in rendering the best service at all the areas of Banking to the satisfaction of the customers, in the event of any issue, the customer is advised to approach the concerned branch manager, who is fully authorized to redress the grievance at the branch itself.
The authority to redress the grievances is as under:
| Level | Address | Name & designation of the Redressing Authority |
|---|---|---|
| At Branch | Please refer to "branches" on our site for address www.padmavathibank.com to go to the branch list page. | Branch Manager |
In case, customer's grievance is not redressed within a reasonable time, the grievance may be referred to:
| Level | Address | Name & designation of the Redressing Authority |
|---|---|---|
| At Head Office | Padmavathi Co-operative Urban Bank Limited, 4-3-188 & 189, First floor, Hill Street, Mahankali Street, Secunderabad - 500003, Phone: 040-27896789/27810234. | Sri. N. Pullaiah Senior Manager Email: care@padmavathibank.com |